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 Dee Dee Raap began her journey as a published author, motivational speaker and business consultant after 13 years of experience working in media, travel, banking and marketing. As the Director of Sales and Marketing for South Dakota Tourism and VP of Marketing Development for BankWest in central South Dakota, she gained valuable insight and expertise that helped lead her down the path she's on today. In addition to her professional roles, DeeDee has also served on numerous marketing committees and boards for non-profit organizations.
Dee Dee's desire to help others, her engaging communication skills and incredible ability to tell a story make her an outstanding motivational speaker, business consultant and meeting facilitator. She has inspired thousands of people to improve their lives through her empowering presentations, and helped companies across the nation reach their greatest potential. Finally, Dee Dee's incredible new book, Dear Mom, was written from her heart to yours as only Dee Dee can do.
See Dee Dee's Press Kit Bio >>
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Dee Dee Raap is an expert speaker and author on service, leadership and life. She developed and delivered High Touch Service and Achieve Great Service--Create Customer Retention, Referrals and Relationships for businesses and associations across America.
Dee Dee conducts customer and employee satisfaction research in a wide range of consumer industries to help clients achieve high levels of customer and employee satisfaction.
Since 1987, Dee Dee has helped identify the desired customer experience and created programs to deliver that experience. Organizations in travel, financial services, automotive, fitness, salons, printing, publishing, convenience stores, retail, plumbing and telecommunications have seen results in both customer and employee loyalty from working with Dee Dee.
Real world experience in marketing and leadership as Director of Sales and Marketing for SD Tourism, and Vice President of Marketing Development for BankWest add depth that beneifis all Dee Dee's clients.
Author of Dear Mom: Remembering, Celebrating, Healing, 2008 and 2009 Values of Service Calendar, and numerous articles and columns on customer service.
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