Dee Dee Raap
Phone: 605-371-2299
  • Home
  • Blog
  • Programs
    • Service/Leadership
    • Inspiration/Life Balance
    • What Clients Are Saying
  • Book Dee Dee
  • Consulting
  • About Dee Dee
  • Store

Ready to Make Service Great?

Real world experience in marketing and leadership add depth that benefits all Dee Dee's clients. 

Email Dee Dee Now

Inspiring Customer Loyalty

4/7/2016

0 Comments

 
Picture
Perhaps the biggest strategic purpose of customer service is creating customer loyalty.

Have you ever owned a dog?  I had a golden retriever named Charlie.  This picture is Charlie's great grandpuppy, with my granddaughter.  The look of loyalty in his face as he peers at a confident child makes my heart feel pretty darn good.

That's what loyalty does.  It makes us feel good.  It makes us feel like we're really in a relationship, that we matter.

Customer loyalty is grounded in feelings that may very well include love.  The result?  A customer whose referrals, relationships and retention will help make your bottom line better.

Isn't that a nice way to do business?

0 Comments

    Author

    Dee Dee has helped create  and coach "customer care" programs and cultures for healthcare, government, travel, financial services, plumbing, retail, publishing, automotive and entire communities.
     
    She has been published nationally on customer service, and has created her own research and experience-based training materials to make her training real and incredibly effective.  

    JourneyWords Achieve Great Service

    Archives

    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    December 2015

    Categories

    All

    RSS Feed

Quick Links

Values of Service E-Book
About Dee Dee
Videos
Speaker Kit
Women's Programs
Store
Blog

Connect with Dee Dee

605-371-2299
deedee@deedeeraap.com



Dee Dee Raap
3400 S Florence Ave
Sioux Falls, SD 57103
Dee Dee NSA Member
© COPYRIGHT 2015. ALL RIGHTS RESERVED.
✕