Service Leadership LifeMeeting Planner
Hiring a speaker is an incredible responsibility. The cost, the expertise, the needs of the client must all be balanced to reach your goal: a great meeting.
I have designed my web site to give you great reasons why I am the right person to hire for your group. You'll find testimonials, video clips, free articles and descriptions of programs I offer. Your presentation would be customized to meet the needs of your group.
One of the things that makes me very effective is the fact that I'm an expert at developing customer service programs and turning service into a marketing strategy to grow businesses and associations. I weave together what I've learned from 20+ years of creating programs, standards, employee and customer satisfaction surveys, and have created an inspirational program that can be a keynote or a seminar.
Audiences love Dee Dee's approach and style.
"I am so happy I spent my day with you and the group. It was a day of learning and growing." Audience member
"Dee Dee's customer service trianing is unique and incredibly effective." Audience member
"Thank you for being an inspirational speaker! You have definitely found your calling!"
"Rave Reviews for Raap" was the headline in the Sioux Falls Sales and Marketing Executives newsletter after Dee Dee's presentation, Achieve Great Service: Growing YOur Business by Creating Customer Retention, Referrals and Relationships.
Inspiring presentation that unleashes the good in people to turn service into a marketing strategy. Can be customized for a one-hour to a half-day presentation, as well as in-house training. Rave reviews by government, associations and business for the Values of Great Service and the MAP that guides you there!
Inspiring presentation that unleashes the good in people to turn service into a marketing strategy.
Perfect for annual employee recognition events, customer service week programs as well as in-house training.
Today's leaders need to coach employees with strong character, conviction, clarity and commitment. And that's just in the first hour! Leaders bring out the best in themselves first, and then their employees, with Dee Dee's Leadership Journey Model: an inspirational, content-rich format that inspires new and experienced leaders alike to motivate by enhancing skills in communication, dealing with change, challenges and celebrating success to encourage more success. Leaders in state government and business have used Dee Dee's model to bring out the best in themselves and their employees.
What does it take for today's leaders to authentically inspire all four generations in the workplace? A combination of leading by values, vision and commitment to effective communication. This program has been presented as both a workshop for associations struggling with aging membership and member recruitment, as well as a keynote for association conferences. PERFECT FOR ASSOCIATIONS CONCERNED WITH DECLINING MEMBERSHIP!
Audiences know this one-of-a-kind presentation is fun, inspirational and nurturing. Designed to restore and renew those who serve--and that's all of us! Great for health care, nurse's week celebrations, women's conferences and any group seeking sustainable, easy to implement and remember strategies for life/balance and greater joy.
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