Press Kit Media Features
 Dee Dee Raap is an author, speaker and consultant known for compassion, enthusiasm and a highly interactive approach that unleashes the best in audiences. Dee Dee has a very simple mission: helping busy people identify and live the values of service, leadership and life that make the journey great, every day.
Dee Dee’s marketing career in travel, banking and as a consultant has given her a unique insight: service is a marketing strategy that helps organizations grow by creating customer, member and employee loyalty. Dee Dee served as Director of Sales and Marketing for SD Tourism and Vice President of Marketing Development for BankWest, and launched JourneyWorks, her speaking and consulting practice.
Today Dee Dee inspires businesses, non-profit organizations and government agencies to achieve the level of service that creates customer, member and employee loyalty. Dee Dee’s passion for service and 20 years of research to develop customized programs to grow businesses led her to create the Values of Service Compass© and the Service MAP© used by organizations to inspire great customer and employee service.
Dee Dee is a member of the National Speakers Association, a Distinguished Toastmaster and author of Dear Mom: Remembering, Celebrating, Healing, her journey of finding and celebrating the authentic, timeless values of a very “ordinary” mom. She has been featured in media throughout the Midwest as well as internet sites that serve women, and writes a monthly Dear Mom E-Letter to help women find the gifts of their mother’s life.
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Dee Dee has been the one asking the questions, as well as the one interviewed. She has put together the following story ideas, tips and press releases to help journalists get timely stories on topics affecting their readers and listeners. Please contact Dee Dee at 605-371-2299 for more information.
Story ideas on Mother's Day without Mom, Christmas without Mom, Celebrating the Gifts of a Mom, writing to heal
Expert comments and tips on healing from loss
Why service matters even more in a tough economy
Tips on achieving great service even in a tough economy
Who deserves the blame for bad service? Not employees.
Four generations that get credit for communication problems are actually the source of tremendous opportunities in today's dynamic organizations. Tips on how the four generations can work together to achieve greater productivity and teamwork, as well as provide great service.
Mother's Day without Mom stories, quotes, expert comments from author who has spoken to women's organizations
Self-care for today's busy women is a matter of creating your own "High Tide on the Prairie" every day with five gifts everyone can give themselves.
Service Tips for a Tough Economy
Baby Boomers Do Become Their Mothers After All
America's Biggest Generation Loses America's Greatest Generation
How to Survive Christmas without Mom
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Dee Dee has been featured in newspaper articles, TV and radio interviews across the Midwest. Known for entertaining, energetic interviews and inspiring stories, Dee Dee makes a great interview. Media stories and appearances include:
- Argus Leader City Style Magazine
- Sioux Falls Women Magazine
- Argus Leader (featured three times)
- Aberdeen American News
- Yankton Press & Dakotan
- Watertown Public Opinion
- Mankato Free Press
- Jackson Hole Star Tribune
- Wyoming Tribune Eagle
- Casper Star Tribune
- Sioux City Journal
- Billings Gazette
- Associated Press story picked up in Wyoming, Montana and South Dakota
- KELO TV News/Inside KELO--Sioux Falls, SD
- KDLT Person of the Week feature--Sioux Falls, SD
- KTWO--Casper, WY
- KCWY--Casper, WY
- KTIV--Sioux City, IA
- KMEG--Sioux City, IA
- KAAL--Rochester and Austin, MN
- KEYC--Mankato, MN
- KTTC--Rochester, MN
- KSFY--Sioux Falls, SD
- MN Public Radio--Morning Edition with Cathy Wurzer--St. Paul, MN
- SDPublic Radio--Food for Thought
- ND Public Radio
- KGAB--Cheyenne, WY
- KWAT--Watertown, SD
- KYNT--Yankton, SD
- KSOO--Sioux Falls, SD
- WNAX--Yankton, SD
- KTOE--Mankato, MN
- WOWW--Conneaut, OH
- KEEZ--Mankato, MN
- KTCO--Duluth, MN
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