"Thank you, Dee Dee, for the insight on how to be a better employer.
I learned techniques on how to provide a better environment for my employees and for my customers. Most importantly, I learned how to recognize the 'big picture'...that we are all in the service industry!"
Cheryl Schaefers, Owner of Cheryl's Catering Services
"Dee Dee identified our unique service goals, trained us on how to reach those goals, & transformed our service into a growth strategy."
Dan Smith, Owner of Smith Mechanical
"Dee Dee, it was such a pleasure to have you speak and the timing couldn't have been better. Your presentation was the right message at the right time and I believe our employees are re-energized to provide the level of service with a great outlook and attitude.
Sam Benne, First American Title, Rapid City
"I've never worked with another speaker who is as easy to work with as Dee Dee. She is always prepared, and absolutely inspired every audience as they had fun learning."
Lynn Vosler, Western Nebraska Community College
"Dee Dee's presentation was energizing! She engaged our audience with humor, real-life examples, and useful insights."
Anna Palmer, University of Wisconsin
"Dee Dee helped us find that strong, positive place in tough times."
Laurie Lye, Casper College
"Thank you for your participation in our SMSU Development Day. We received many positive comments about your presentation.
It was a great way to start off the day!"
Barb Okrina, Southwest Minnesota State University
Why Healthcare audiences love Dee Dee:
"Everyone loved you! Thank you so much.”
“You were the best speaker we have ever had at our annual meetings."
"Dee Dee’s enthusiasm”
“Interaction” “Very engaging”
“New, fresh thoughts”
“Reminder of ‘Why’”
"You were very interesting, positive and fun!"
“Very personal—loved the sharing”
"I couldn't believe the amazing response I got after training--
Jennifer Schmidtbauer, Corporate Services, Raven Industries
"In an effort to change some of our 'can't do' employees into 'can-do' employees, we contacted Dee Dee for help. She gave a series of customer service seminars which really improved the enthusiasm and attitude of both supervisors and employees. Thanks Dee Dee!"
Jude Gore, Cheyenne, Executive Assistant to the Mayor
"Thanks for again providing a superb presentation for SDTA!
I so appreciate a speaker who can provide great content and inspiration in both customer service and a program for women--
and a few men! Thank you Dee Dee!"
Gini Grannes, Member Services, SDTA
"Dee Dee helps our employees have the confidence to communicate effectively with customers and to work together as a team."
“Dee Dee has done a great job training our summer staff each year since 2006. If you want your summer employees to give the kind of service that sets you apart, Dee Dee is your trainer!”
Mark Hoven, Superintendent, Aberdeen Parks & Recreation
“Dee Dee was a great presenter! The information was amazing and timely, especially the program on Customer Service for Kids.
It sparked many ideas about things we could implement quickly.
Domenic Bravo, Administrator, Wyoming State Parks
“Dee Dee, I just want to say thank you for your profound words of wisdom. I enjoy reading what you write and pondering over what you say. Thanks again for a great customer service seminar!”
Mike Normile, Executive Director
Chamberlain-Oacoma Area Chamber of Commerce
For a list of Dee Dee's clients, please email Dee Dee today.