MAKING LEADERS GREAT

Developing leaders to inspire great service, coach and build great teams.
Emerging government leaders and high level managers of a Fortune 500 praise Dee Dee’s training for real, high level impact.
Most Popular Leadership Programs:​
The Leadership Journey
How do we inspire in today’s world? How do we as individuals make a difference for
those we serve? And how do we model our personal best to bring out the best in
others? Dee Dee unleashes the character, conviction and commitment of leaders to
inspire and take their organizations to new heights in this seminar series.

Customized for Fortune 500, nonprofit and government agencies, Dee Dee delivers engaging, facilitative training where strategies are applied to find solutions to real issues facing attendees.

Leading to Achieve Great Service
Today’s organizations need fearlessly authentic leaders who can inspire personal best
levels in service, teamwork and compassion every day. The challenge of achieving
great service is rewarded with the positive impact of turning service into an incredibly
effective marketing strategy that creates customer retention, referrals and
relationships—and high levels of employee satisfaction. In this program, Dee Dee provides a values-based formula to help leaders focus on the top three employee motivators to inspire great service every day.
Leading to Achieve Great Service One Page Promo

Generational Leadership: Bridging the Gap, Building a Legacy
Inspiring Seniors, Baby Boomers, Generation X, Millennials and Generation Z to levels
of cooperation, meaningful contribution and creative problem solving is a skill
demanded of today’s leaders, regardless of age. Learn how to communicate to inspire
your team to meet the generational needs of your customers and members.
Bridging the Generations Gap One Page Promo

Communicating for Success
Understanding different personality and communication styles and how to work with
each is the goal of this program. The values, techniques and styles of communication
are offered in this interactive, half-day session with a “thank you therapy” close that
unleashes the good in every participant. Highly motivational with proven tips that make communication fun and effective.

JourneyWords

$14.95
52 Strategies to Achieve Great Service
“What a great surprise!” A beautiful, picture-filled inspirational book on customer service. JourneyWords is fun, engaging, and never boring! Visually stunning, artistically delightful—and rich with great contents and strategies that will ensure your service is a great success!
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What Clients Are Saying

“Dee Dee identified our unique service goals, trained us on how to reach those goals, & transformed our service into a growth strategy.”

“Your presentation was the right message at the right time and I believe our employees are re-energized to provide the level of service with a great outlook and attitude.”