Dee Dee Raap has delivered inspirational, high content programs on customer service, leadership and life balance to thousands of people with one goal: to help them be and do their best, as individuals and team members, every day.
Hire Dee Dee for your next event if your goal is both high levels of inspiration and great content that organizations can use to inspire great customer service, leadership and self-care.
She has conducted primary research in consumer and employee behavior to identify wants, needs and desires, and developed customized programs for organizations wanting to transform their service into a solid marketing strategy and retention tool for employees.
Government. Health care. Financial services. Publishing. Even plumbing. Dee Dee has drilled down deeply into a wide range of industries and services, to teach service and leadership, proving that the same core values and principles apply regardless of what is produced and sold.
And she’s been doing it since 1987. Well, yeah…she’s experienced!
Known for high energy, interactive programs, Dee Dee’s style is designed to model the engagement and communication needed for great service and authentic leadership. This is not a sit-in-your-chair-and-listen program. This is about finding and using positive energy in ways that make a difference for customers, co-workers and your community—and provide the basis for self-care that is sustainable.
You Deserve More
You deserve results beyond one seminar. Dee Dee teaches audiences how to make core values real in words, actions and culture to achieve and sustain great service. Leaders learn how to reinforce values based service and self care to sustain a positive service-focused culture in Dee Dee’s highly acclaimed program, “Leading to Achieve Great Service.”
Inspiration with Real Strategies Inspired employees, empowered to implement real strategies that make a real difference for customers is the promise Dee Dee makes and keeps with all customer service programs.
Programs are Fun! Programs are fun—not just for the sake of fun—but because fun is an expectation of customers and even patients who had brain surgery!
Deliver Great Service Customer Service Culture Consultant, with consistently great ratings for training and helping organizations build a culture that consistently delivers great service.
See Results Dee Dee can zero in on one organization or inspire a chamber membership meeting with 130 different organizations.