Achieve Great Service
Does your organization have the kind of service that grows your business? Service so
great it builds your reputation while it delivers customer retention and referrals? Find out what organizations for 22 years have learned from service expert Dee Dee Raap:
the “secret” to achieving great service is delivering service grounded in core values, a
positive mindset, communication and interaction that builds loyalty. Since 1987, Dee
Dee has unleashed that level of service in travel, healthcare, media, automotive,
publishing, retail, hospitality, financial services in 40 states. With this proven track
record, investing in your employees is investing in your business.
Stay Human: High Touch Service for Health Care
Service challenges faced in health care are met head-on in this half-day inspirational
seminar that receives rave reviews from employees and administrators alike.
Dee Dee has trained CEOs, Presidents and Vice-Presidents, doctors, nurses and front line staff, valet and housekeeping to create a service atmosphere focused on care, compassion and core values. Audiences learn how to apply High Touch Service techniques to specific situations to transform problems into relationship building tools that build loyalty—all for measurable results at the end of the day!