Customer Service for Kids
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$24.99
$24.99
per item
E-BOOK
How do you create customers for life? Start when they’re kids, by making their experience with you really great! Service expert Dee Dee Raap shows you how. Dee Dee shares strategies she used to help her clients achieve award-winning service levels. You will learn how to connect with kids using 12 key values, and how to create the level of positivity in attitude, communication, and teamwork that creates the experience parents and grandparents want kids to receive. The ebook also includes three case studies as well as specific solutions to nine common challenges faced when serving kids.
Solid tips. Great strategies. Case studies. And solutions to real problems.
All designed to help you deliver great service to kids!
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Kids are not adults. What do you sell? Fun. Adventure. Learning. And Magical Memories that last a lifetime. |
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Kids see the world in a different way. “I know how to make a root beer float in my sandbox!” Faith, age 4 |
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Kids are eternal optimists. “Let’s run Gumma!” Gavin, age 3 Gummage, age 50 (and not running very fast!) |
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Kids respond to positive! Positive attitude, words, interactions & solutions! “Ok Buddy, as soon as you’re this tall, you’ll be able to go down this slide. For now, let’s have you use this one…” |
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